HOW IT WORKS

POLICIES & PROCEDURES

CANCELLATIONS

CANCELING YOUR APPOINTMENT WITHIN A 48 HOUR PERIOD WILL RESULT IN A 50% SERVICE FEE CHARGE.

CANCELING YOUR APPOINTMENT WITHIN A 24 HOUR PERIOD WILL RESULT IN A 100% SERVICE FEE CHARGE.

NO CALL NO SHOW WILL RESULT IN A 100% SERVICE FEE CHARGE AND WILL NOT HAVE THE OPTION TO REBOOK.

PRODUCT RETURN

ANY PRODUCT RETUNRNED WITHIN A WEEK OF PURCHASE WILL RESULT IN A FULL REFUND.

ANY RETURNS AFTER A WEEKS TIME WILL NOT RESULT IN A REFUND.

HAIR ADJUSTMENTS

UNSATISFIED WITH YOUR SERVICE OR RESULTS? CONTACT ME WITH YOUR CONCERNS IN A WEEKS TIME TO BOOK AN ADJUSTMENT AT NO COST TO YOU.